🫵 WE’RE HIRING: Shift Supervisor! 🍻
Love the buzz of a busy community local? The Cross Inn in Aylburton is a proud, lively neighbourhood hub built on fantastic cask ales, delicious pub food, and genuine hospitality. We treat our team and regulars like extended family, and we are looking for an energetic leader to join us!
We are a proud, family-run and owned community pub seeking an enthusiastic and hands-on Shift Supervisor to join our front-of-house team. If you thrive in a busy, customer-focused environment and enjoy being part of a close-knit team, this is an excellent opportunity to grow your career within hospitality.
Key Responsibilities:
- Lead and manage busy shifts, ensuring smooth day-to-day operations
- Deliver exceptional customer service and maintain strong relationships with regular patrons
- Support, motivate, and guide front-of-house team members
- Handle customer queries and ensure a welcoming, professional atmosphere
- Assist in maintaining high standards across all areas of the pub
What We’re Looking For:
- Previous experience in a supervisory or team leadership role within a customer service or hospitality environment
- Strong understanding of high-volume service, with the ability to stay calm and organised during peak times
- Confidence in coordinating front-of-house service with kitchen operations to deliver smooth, efficient food service
- Proven ability to lead, motivate, and support a team while maintaining high standards
- A genuine passion for hospitality and a clear eagerness to learn, take on responsibility, and progress into a more senior role
- Flexible and adaptable, with a willingness to work a variety of shifts including evenings, weekends, and busy trading periods
- Open to occasionally supporting or working at our sister pub, The White Hart – Newnham, as part of a wider team
What We Offer:
- Competitive hourly pay starting from £13.00 per hour, plus tips
- Generous staff discount
- A fun, supportive, family-oriented working environment
- Real Career Progression: We love promoting from within and will help you move up to management level.
If this sounds like you, apply with your CV and a short covering letter in the ‘bio’ section. We look forward to hearing from you!
Please note due to the high level of applications, we cannot guarantee that we’ll get back to all applicants if you are not successful.